Build a Reputation That Gives New Patients Confidence to Choose You.
Request honest Google and Facebook reviews, respond thoughtfully, and help future patients make an informed choice.
- Request reviews consistently.
- Respond promptly and professionally.
- Help future patients choose with confidence.
See Your Review Request in Action
Enter your name and email to preview the message a customer could receive.
This is a demonstration clinic. All reviews, messages, and notifications shown here are fictional examples, not feedback from real patients.
A Clear Process, From Review Request to Follow-Up
1. Choose the Right Moment
Agree when to invite feedback, such as after a completed appointment.
2. Send the Request
Send a branded email or an eligible, consented SMS with a direct review link.
3. Make Reviewing Easy
Let customers share honest feedback on the connected platform.
4. Monitor New Feedback
Bring supported connected reviews into one working view and notify your team.
5. Prepare a Thoughtful Response
Create an AI-assisted draft for staff to review and publish.
6. Showcase and Improve
Display genuine reviews where appropriate and track trends over time.
Private feedback and public reviews are different. A customer's rating must not determine whether they can access a public review link.
See What Happens After a Review
Explore three examples: positive feedback, a practical suggestion, and a concern that needs attention.
"The physiotherapy team at DEMO Physiotherapy was incredible! After 3 weeks of targeted lumbar rehab, my back pain is almost completely gone. Booking was easy, and the clinic is super clean with free parking right outside."
Our system automatically generates a tailored response for clinic staff to review, tweak, and approve before posting:
What Prosivra Builds for Your Clinic
1. Review Request Setup
Branded email and SMS templates, review links, agreed timing, and reminder rules.
2. Platform Connections
Connect your eligible Google Business Profile and Facebook Page, with the necessary account access.
3. Review Monitoring and Alerts
A central view of supported connected reviews, with notifications and a process for follow-up.
4. AI-Assisted Response Workflow
Response guidelines, draft replies, and staff review before publication.
5. Website Review Display
A review display using genuine customer reviews and appropriate source attribution.
6. Reporting and Handover
A configured reporting view, end-to-end testing, staff guidance, and a clear operating process.
Exact features depend on the agreed package, connected platforms, available permissions, and technical setup. Any ongoing management is defined in your service agreement.
Business profile access, approved branding and messages, an agreed request trigger, appropriate customer contact permissions, and a staff member responsible for follow-up.
See What Your Team Can Track
Sample weekly trend for one connected platform. Google and Facebook ratings are shown separately, never combined into a single score.
This dashboard is an illustration with sample data. It does not represent real clinic performance, guaranteed results, or a live connection.
Build a Reputation System Your Team Can Rely On
Let's identify what your clinic needs to request reviews consistently, respond with care, and build visible trust.
Books a business-owner consultation with Prosivra — not the clinic's patient appointment calendar.